$297.00 USD

 

Winning When The Phone Rings

This training module is designed to equip business owners and managers in the in-home service industry with the essential skills and techniques to convert phone prospects into loyal customers. The module consists of 18 comprehensive lessons that cover every aspect of phone handling, from answering to closing the sale and includes 9 proven phone scripts for different scenarios.

Participants will learn how to create a great first impression, build rapport with callers, ask the right questions, listen actively, handle objections, and close the sale confidently. They will also learn how to handle difficult callers, follow up with prospects, and turn every call into a relationship-building opportunity.